policy

Booking Appointments

• To secure your appointment, a 50% non-refundable retainer fee is required at the time of booking.

• Appointments are booked exclusively online, and a valid card must be on file. The card on file will be used to process the remaining balance if necessary (e.g., for cash payments). Cash, Credit, Debit, or Zelle payments are accepted.

• No Cash App payments will be accepted for remaining balances.

New Clients

• All new clients must book under the “New Client” category and complete a consultation form truthfully and thoroughly. This ensures I can provide services tailored to your individual needs.

• Returning clients booking a service they’ve never received before must also select “New Client” and complete the consultation form.

Cancellation & No-Show Policy

• Appointments may be rescheduled or canceled at least 48 hours in advance without penalty.

• Last-Minute Cancellations (less than 48 hours):

• The retainer fee is forfeited.

• A new 50% retainer fee will be required for future appointments.

• No-Shows:

• Failure to show up for your appointment without notice will result in permanent banning from future bookings.

Your time and mine are valuable. Communication is key—informing me promptly allows other clients to book the time slot you can no longer use.

Late Arrivals

• Clients may arrive up to 15 minutes late with notice.

• Beyond 15 minutes:

• The appointment will be rescheduled to the next available time.

• A rescheduling fee of 50% of the service cost will be charged.

Service Terms & Conditions

• By booking an appointment, placing a card on file, and paying a retainer fee, you agree to all policies, rules, and guidelines.

• Refunds are not provided for retainer fees or services rendered—no exceptions.

Thank you for understanding that these policies are designed to maintain a professional environment and ensure fairness for all clients.

Wax Passes Terms & Conditions

1. General Information

By purchasing a Wax Pass or Wax Subscription from J. Lanique Glam Studio, you agree to the following terms and conditions. These policies are designed to ensure a smooth and professional experience for all clients.

2. Wax Pass Terms & Conditions

• Wax Passes are available in 3, 6, or 9-session packages and must be used within the validity period:

• 3-session pass – Expires 4 months from the purchase date.

• 6-session pass – Expires 8 months from the purchase date.

• 9-session pass – Expires 12 months from the purchase date.

• Wax Passes must be used by the original purchaser and cannot be transferred or shared.

• Clients must schedule appointments in advance and use the unique code provided upon purchase when booking.

• Missed appointments without 24-hour notice will result in a session deduction from your pass.

3. Wax Subscription Terms & Conditions

• Subscription plans are billed monthly and include a set number of waxing services per billing cycle.

• Subscriptions cannot be paused, canceled, or refunded within an active billing cycle. Any unused services will not roll over to the next month.

• Clients must schedule their appointments in advance. Failure to cancel within 24 hours will result in the loss of that session.

• Subscriptions are auto-renewed each month unless canceled at least 7 days before the next billing date.

4. Payment & Refund Policy

• All Wax Passes and Subscription purchases are FINAL SALE and NON-REFUNDABLE.

• J. Lanique Glam Studio does not offer refunds, exchanges, or transfers for unused or partially used Wax Passes or Subscriptions.

• In the event of studio closure or unforeseen circumstances, the client may be offered store credit at the studio’s discretion.

5. Appointment & Cancellation Policy

• A 24-hour notice is required to cancel or reschedule an appointment.

• Clients arriving more than 10 minutes late may be required to reschedule, and the session may be forfeited.

• No-shows or last-minute cancellations will result in the loss of one session from the pass or subscription.

6. Health & Safety

• Clients must follow all pre-waxing and post-waxing care instructions provided by J. Lanique Glam Studio.

• If you have any medical conditions, skin sensitivities, or allergies, please inform your esthetician before the service.

• J. Lanique Glam Studio reserves the right to refuse service if waxing is deemed unsafe for the client due to medical concerns.

7. Policy Updates

J. Lanique Glam Studio reserves the right to modify these terms at any time. Clients will be notified of any significant changes to the policies.

By purchasing a Wax Pass or Subscription, you acknowledge and agree to these Terms & Conditions.

Membership Terms & Conditions

Membership & Prepaid Package Perks:

• Priority Booking & VIP Scheduling

• Extra 5% Off Retail Products (For Members Only)

• Birthday Month Freebie (One free add-on service!)

• Prepaid Memberships Can Be Transferred Once Per Year (Great as a gift!)

1. Membership Enrollment & Billing

• Memberships are auto-billed monthly on the same day each month.

• Prepaid memberships are paid in full upfront and are valid for 12 months.

• Memberships are non-refundable and non-transferable, except for the one-time transfer option for yearly prepaid plans.

2. Membership Usage

• Membership services must be used within the billing cycle and do not roll over.

• Unused services expire at the end of each month and cannot be banked for future use.

• Clients can book anytime within the month, but last-minute appointments are subject to availability.

3. Cancellation & Freezing Policy

• Monthly memberships require a 2-month minimum commitment before cancellation.

• To cancel, clients must provide a 14-day notice before the next billing cycle.

• Memberships may be frozen once per year for up to 1 month, with a $20 freeze fee.

• Prepaid memberships cannot be refunded but can be paused for emergencies (up to 2 months).

4. Discounts & Perks

• Membership discounts do not apply to other promotions or bundled services.

• Prepaid members receive one free month when paying for the full year upfront.

• Retail discounts apply only to in-studio product purchases and cannot be combined with other sales.

5. No-Shows & Rescheduling

• A 24-hour notice is required to reschedule an appointment.

• No-shows or cancellations under 24 hours will forfeit that month’s session.

• Excessive rescheduling may result in membership termination.

6. Membership Termination

• J. Lanique Glam Studio reserves the right to terminate a membership if a client repeatedly violates cancellation policies or is disruptive to the business.

• If terminated, the client will be notified and forfeit any remaining prepaid services.

FAQs

What should I do if I am a first-time waxer?

All new clients that have not been serviced by me. Please book under new clients for any waxing service. Forms must be filled out before getting serviced.

Please shower before your appointment. If you are coming after a long day of work etc wet wipes are a lifesaver.

Hair must be a quarter of an inch (10-14 days of growth) to adhere correctly to the wax.

Please no tight jeans or underwear on the day of your Brazilian Wax.

Please do not shave or nair between sessions. Shaving chafes the skin and creates sharper, coarser hair.

What would not make me a good candidate for waxing?

If you are currently on these medications you are not a good candidate for waxing or any brow lamination service.

  • Adapalene (Differin)

  • Azelaic Acid (Alzelex)

  • Isotretinoin (Accutane)

  • Tazarotene (Tazorac)

  • Tretinoin (Retin-A)

  • Clindamycin

What is a vajacial?

Vajacials are just as It sounds, a facial treatment for the vulvar area (bikini line, pubic mound, and labia folds) nothing is inserted or applied to the inside of the vagina. Vajacials aim to reduce ingrown hairs, blackheads, acne, dry skin, or irritation in the vulvar area with processes including steaming, extractions, exfoliation, masking, moisturizing, LED Therapy, and Hi Frequency. These treatments help with acne and discoloration caused by hyperpigmentation. You can book a Brazilian before your vajacial to make sure you are completely bare before your vajacial. Vagina area must be completely free of hair, just as a facial keeps the skin on your face clear and healthy, a vajacial works to care for and improve the skin on your vulva. Because of this, we recommend you get a vajacial at least once a month.

what is the vajacial Safe?

It is important to understand that the vajacial is a cosmetic procedure, NOT a medical procedure. Similar to your hair removal service, you’ll have much better results if you let a professional handle the job. As an experienced professional I work with the best tools and knowledge to provide the best service and great results.

How do I keep my brows tint long-lasting?

  • Avoid washing brows for the first week

  • Minimize your time under the sun

  • No oil based products on the face

What should I do before my brow lamination?

  • Avoid using exfoliate, retinoids, or AHAs on your face for one to two weeks before brow lamination

  • Avoid Tweezing brows one week before the appointment. If interested you can add brow wax to the appointment

What is lash clustered?

Lash clustered are not lash extensions. Cluster lashes are little sections of a strip lash or a group of lashes that are glued together in a cluster with a thick base. These can give you more of a natural look compared to strip lashes.

How do I keep my lash Clustereds to last longer?

  • Lash clustered last 5-7 days

  • Avoid Getting Lashes Wet

  • Avoid Oil Base Products

Please do not remove lashes by yourself. This will avoid any loss of your natural lashes. Lash removal will be added to the next appointment.